F.A.Q

FREQUENTLY ASKED QUESTIONS

Do your drivers Speak English?

All our drivers are English spoken, reliable and punctual Costa Rican professionals, who are eager to help your group move safely about the country, pointing out interest landmarks and stopping along the way as needed.

Can your transportation services be arranged to any destination in Costa Rica?

Absolutely, with us you will travel in a comfortable way to any destination in Costa Rica. Our units are 8 passenger mini vans, 4WD cars, 12 passenger vans, SUV and large coster type bus (26 passengers and more)

Does Costa Rica Drivers go door-to-door?

Yes, we pick you up from or deliver you to your doorstep from home, hotel, and office in Downtown San Jose and outside San Jose Area.

Will this be a private transportation or do we have to share the Van with others passengers?

Our services are private. You don't have to share the van with other passengers except for your companions. A couple of exceptions are in legs pretty far from our headquarters and with very respectful third parties that offer water transportation: between Arenal and Monteverde, Monteverde-Southern Nicoya Peninsula, or from Southern Nicoya Peninsula to Central Pacific Coast. The same apply for remote locations along Southern Nicoya Peninsula.

Can I arrange for Private Transportation or a Private Tour on short notice?

Yes but only during office time the day before at your service, so we can arrange the Transport or Tour that you desire. Please consider that during the peak of high season (around Christmas & Eastern) we may lack of availability since a while ago.

Can I reach a Costa Rica Drivers Representative out of Office Hours in case of an Emergency?

Of course you can, if you are already in Costa Rica our emergency number 8840-2686 is available to you 24 hours a day and 7 days a week.

What are the sizes of the vehicles?

In our SUVs can ride comfortably 3 passengers and their luggage. Our van units of 8, 12, 16 and 26 passengers have been adapted to transport 7, 10 and 22 people respectively, allowing greater comfort. The baggage will always be placed inside the vehicle. Nonetheless we could provide bigger size vehicles for larger parties upon request.

What kind of vehicles do you use?

Our vehicles are recently models, well maintained, fully insured, with AC, Wi-Fi on board, ice coolers and plenty space for luggage.

Can I request for stops along the way to my destination?

Yes. You can ask the driver to stop (no extra charge) at your leisure for bathroom, groceries, and meals or to take pictures along the way at no extra charge. All our drivers will also recommend places to stop along the way such as restaurants, souvenirs, photos, groceries, fruits, liquor stores, etc.

Do I need to make reservations in advance?

Definitely, reservations in advance are required. Vehicles are not dispatch unless you have reply consenting to our quoted service, as we consider your acceptance as a firm agreement between both parties.

Are the taxes included in the rate?

Yes, All local expenditures are included in our rates: gas, taxes, insurance, tolls, drivers' expenses, and parking fees. Does not include entrance fees to attractions or National Parks, neither gratitude.

How do I make payment?

We offer three alternatives: cash and all major credit cards at the end of our tours, and if your service is during Christmas of Eastern we request Paypal payment a couple of weeks before. There is an extra 6% fee for using the card reader or Paypal.